Welcome to Twickets

About us

Twickets is a fan-to-fan ticket resale platform where the price of tickets is never more than the original face value. It was set up to counter the profiteering resale sites which encourage ticket touting.

We've teamed up with Crystal Palace to allow season ticket holders who can't attend a game to sell them on to other fans at face value. You can trade tickets securely through our service, with payment and delivery all agreed upfront.

How does it work?

Sellers

Register an account on Twickets, then choose the match you want to sell for and provide your season ticket details. In the event of a successful sale, we'll transfer the money owed to you via a bank transfer.

Fulfillment will be handled by the box office. After a sale, your season ticket will be cancelled for the match.

Buyers are able to upgrade concession tickets by paying the difference directly to the club after purchase.

Please note: due to our pricing agreement with the club, our 'Reduce Price' feature is unavailable to Crystal Palace season ticket holders.

Buyers

To purchase a Crystal Palace home game ticket, you must be a Paid Member of the club. Please visit the club's website to purchase a membership.

Register an account on Twickets, then choose the listing you'd like to purchase. We accept debit and credit card payments through our secure payment partner. You can upgrade any ticket to an adult, if required, by paying the difference directly to the club after purchase.

Once your purchase has been confirmed, the box office will be notified. They'll send you a brand new e-ticket via the email you provided when you registered your Twickets account.

Please note: there is a per-buyer limit of two tickets per match.

Additional Info

Our service is available to Crystal Palace season ticket holders only (resale of matchday tickets is currently not supported). U-10's season tickets are not eligible for resale. To use our service as a seller or a buyer you must have a UK mobile number. Both sellers and buyers pay a fee per ticket in the event of a successful sale.

You can also use Twickets to buy and sell spare tickets for other events too! As well as sports, we have listings for gigs, festivals, comedy, and more. Check out our full list of official partners to get an idea of what's available, or download our app using the links below.

If you have any other questions about Twickets, please visit our How It Works page and our FAQ.


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